If there is a significant advancement in banking services, it would be the introduction of digital banking. Having digital banking truly changed the landscape of banking and at the same time escalated the banking experience of many bank clients. For instance, digital banking redefined how bank clients can do various banking services without having to oblige themselves to be physically present in the bank because you can do banking now by just being present digitally. Furthermore, the emergence of digital banking paved the way for other innovations in the banking industry such as mobile wallets, cardless withdrawals, investment management applications, and many more.
And if you ask those who are working in the bank and their customers, all of them will agree that their digital banking knowledge has improved as part of keeping up with the times. Truly, technology has made its way to various sectors and industries in the world and all the customers are benefiting from it including the bank sector.
Basically, digital banking or mobile banking is the ability to do all the same banking services as the traditional bank except it operates entirely digitally or online. In simpler words, it is banking but without having to go to the bank branches. And since this is being done digitally, customers have to do digital banking via smartphones or computers. Since their emergence, digital banks are considered to be the future of the entire financial services. Nowadays, almost every major bank in the country has given in to this innovation. Regular banking services such as checking your savings, opening a bank account, transferring funds, making remote payments, sending remittances, and other bank operations can be done in just a click. This means that banking is in the hands of the customers now because of the banking apps on their smartphones making banking possible 24/7 without involving or talking to any banking staff.
Digital banking is also transforming customers’ expectations in such a way that customers can now avail of various convenient products which, of course, no longer require their physical presence at the bank in order to fill up forms and talk hours and hours with the banking staff. With just a click, customers can scan through the bank’s catalog online and see for themselves the products they are offering. And if they come across a product that they would like to have, they will immediately be directed to an online form where they will be asked about their personal details. After doing so, a bank representative will contact them to verify the information and their purchase, and viola! The banking service took place without any hassle on the part of the client.
For the record, there are a couple of advantages or perks that come with online banking. And this is evidently seen in different types of bank customers who have experienced both the traditional way of banking and online banking. Let’s start with the convenience that digital banking gives considering that you can do banking anytime anywhere as long as you have a good internet connection, a smartphone, and the online bank application downloaded on your smartphone. Moreover, different bank functions are made available to you 24/7. Not to mention that digital banks also enable you to set up payments for your regular bills. This setup is convenient for those who are always on the go and are busy with their professions and squeezing in some time to go to the bank is already out of the picture. Another advantage of digital banking is facilitating online payment for the shopping galore you do here and there. Because of digital banks, there is now an easier and safer way to do your purchases online. On the other hand, when the worst scenario happens just like losing your credit cards or payroll cards, through digital banks, you can now report and block them immediately.
Another perk that comes with using digital banks is the convenience of tracking the history of your transactions as well as getting easy access to your savings. Before, in order to look at the history of your transaction and check if you still have money left in your account, you have to go to the nearest bank branch, join the long queue of customers in front of the ATM and wait for your turn to use the machine and do the bank services you need to do. But with digital banks, you can now access the history of transactions with just one click. Truly, the benefits of banking through digital are endless, and if you know how to use it properly and protect yourself online, you can make the most out of it.
You might probably be thinking about whether or not digital banking matters considering the advantages that you can also do with traditional banking. Besides, if you have already used digital banking, you might probably encounter a security problem one way or another. Or perhaps, you have experienced trouble logging in countless times because of technical glitches on the app, and these instances caused you to doubt the credibility of the security of digital banks including the security and safety of your personal details. Well, fret no more because financial institutions are working hard to secure your personal details and make your digital banking safer for you. This includes adding layers of security and protection such as multi-factor authentication where the official mobile service provider of the bank will send you via email or text message a special code that needs to be typed into the banking app itself. If the code matches, the banking app opens. Other authentication methods include a face ID and fingerprint so you won’t have to type special codes anymore.
To secure further your digital banking experience, digital banks also use end-to-end encryptions and firewall protection in order to ensure that no third parties can steal your information and track your history of bank transactions online. Moreover, most digital banks use an automatic log-out system where after a given time of inactivity, the banking system will automatically close your account. This is a security measure that financial institutions came up with in order to block unauthorized access to your digital bank. Another method they do to keep the digital banking experience safer is to send SMS alerts for all your digital bank activities. In this way, you can keep track of all the activities you do on your digital bank and notify you just in case there is an unlikely transaction or activity you are unfamiliar with.
Considering all these safety measures and all the perks that come alongside banking through digital, it is undeniably true that it is important more than ever in our modern world right now. And if you look at the other side of the spectrum, many people nowadays will definitely choose to do everything that can be done including banking with their smartphones now so they no longer have to do a lot of paperwork and avoid long queues in the bank. Through digital banking, paperless money can be our future.
Suggested Read: A Guide To The 6 Licensed Digital Banks In The Philippines
Suggested Read: Real Estate Marketing Strategies For The Digital Age
Suggested Read: The Edge Of Digital Banking In Real Estate
Suggested Read: Brittany’s List Of Accredited Banks
Suggested Read: The Future Of Digital Sales 2022
